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The prices listed on our website are presented as Ex Works (EXW), which means they are quoted at the factory. This pricing structure does not include the cost of delivery. Shipping fees will be charged separately based on the destination and the rates charged by the carrier.

Standard Clauses:

  1. Shipping Fees: All shipping fees are determined by the delivery location and the carrier's current rates. These fees will be calculated and added to your order total at checkout. Customers will be responsible for the shipping costs unless otherwise specified.

  2. Carrier Selection: We reserve the right to select the most appropriate carrier for your shipment, taking into account the shipping cost and delivery timeframe. If you have a preferred carrier, please inform us at the time of order placement. We will make reasonable efforts to accommodate your preference, subject to additional charges if applicable.

  3. Delivery Times: Delivery times are estimates and commence from the date of shipping, rather than the date of order. They are to be used as a guide only and are subject to the acceptance and approval of your order. Please note that delivery times may vary due to factors beyond our control.

  4. Shipping Restrictions: Some products may be subject to shipping restrictions due to size, weight, or regulatory reasons. We will inform you of any such restrictions before your order is processed.

  5. International Shipments: For international orders, the recipient is responsible for all import duties, taxes, and fees imposed by the destination country. These charges are not included in the purchase price or shipping cost. Please check with your country's customs office to determine what these additional costs will be prior to ordering.

  6. Risk of Loss: All items purchased from our website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

  7. Order Tracking: Once your order has been shipped, you will receive a shipment confirmation email that contains your tracking information. You can use this information to track your package in transit.

  8. Damages: Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

  9. Returns: Our return policy applies only to items purchased directly from our website. Items must be returned in their original condition and packaging. Shipping charges for returned items are the responsibility of the customer, unless the return is a result of our error.

By placing an order on our website, you agree to be bound by our Shipping Policy. This policy is subject to change without notice.

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